Resume

As a vital member of the deployment team, I consistently deliver projects on tight timelines, leveraging expertise in Ansible, Terraform, Docker, and Bash. My collaborative approach shines when working with development teams, ensuring rigorous testing and proposing enhancements. I excel in crafting detailed internal documentation and developing tools to optimize deployment processes using scripting and programming languages. I provide crucial daily assistance to 1st and 2nd line support, solidifying my reputation as a valuable contributor to the deployment team's success.

As the IT Systems Administrator for the Limassol branch, I oversee and manage all IT systems, providing crucial support to a team of skilled software engineers using Jira and Confluence. I handle the administration of Palo Alto, FortiGate, pfSense, UniFi firewall appliances, and Cisco switches. Proficient in virtual environments with VMware and Veeam for autonomous backup solutions, I deploy and manage various hosts, including HPE, Dell, SAN Storage, Microsoft Server, Linux Server, and Synology. I utilize monitoring solutions such as Centreon (Nagios), Graylog, and custom bash scripts. Additionally, I lead procurement and asset management procedures through SnipeIT and actively contribute to improving the branch's workflow by testing new software and hardware.

With a focus on customer satisfaction, I've provided direct support to promptly resolve technical issues and inquiries. My expertise spans deploying Ubiquity-based WiFi networks, administrating Active Directory environments, and managing Microsoft 365 and KerioConnect domains. Proficient in the administration of diverse networks and hosts, including Microsoft Server, Linux Server, VMware ESXi, FortiGate, Endian UTM, and Cisco systems, I excel in seamless migration onto new equipment. Additionally, I offer L1 technical support to customers and specialize in deploying efficient POS systems.